Remote IT Support

Remote Desktop Services 

24/7 Up-time Monitoring

Unlimited IT Support 

Wouldn't it be great if technology always worked when you needed it?

 

The truth is that technology has a bad habit of not working when we need it the most and this has a negative impact on productivity and growth.

With a Flatrate IT Support agreement you can wave goodbye to IT uncertainty for good. Then when we say truly unlimited calls, unlimited technical support and for all of your devices, we actually mean it!   

Unlimited devices, Unlimited Support from just £12.99 per month

  • No contracts & no minimum term

  • Truly unlimited support       

  • UK based support team 

  • Free technical advice 

  • Same day support  

  • Unlimited devices laptops, tablets, netbooks, desktop computers, printers, phones & more! 

When we say unlimited we mean it...

With Unlimited Remote IT Support calls from Flatrate Services, you can rest assured that when we say "unlimited remote support" that we actually mean it!

With the average household in Britain now owning 7.4 internet enabled devices, paying to protect each of them singularly could easily cost more than buying a brand new device each year.

But with the threat of viruses and malware on the increase and the next IT fail just waiting to happen, where do you turn when you need help?

With our support plan you don't need any technical skills or experience, we take care of everything for you from the moment we pick up the call.

We will have you up and running again in no time and as always with the Flatrate Services Group the clue is in the name..

A Flatrate Service with no contracts, no catch, no hassle, no jargon & no minimum term.

We won't keep you waiting

We know that when you require technical support you need help and you need it now, so that's why when you take out technical support from Flatrate Services

we won't keep you waiting in a call queue all day, in fact the team at Flatrate Services aim to answer all inbound calls in under a minute. 

Once we pick up the call, we won't ask you a million questions about who you are, what you want and why you want it before we are able to put you through to a member of the technical team, your call will go directly to a member of the support team who will provide you with technical support straight away.

 

With over 94% of all inbound technical queries being solved on the very first call, the chances are that we are going to have you up and running again in no time.

24/7 Proactive Web & Email Monitoring

Detecting performance issues before they arise.

With proactive monitoring from Flatrate Services, we are able to identify any performance related issues you have before they arise, ensuring that maximum performance levels are achieved.   

Take out any web hosting or email service with ourselves and we will monitor your services for you 24 hours a day, 7 days a week and 365 days a year. With our 24/7 proactive Web and Email monitoring services we will not only keep a watchful eye on your up-time and performance,

but we will also create and store a daily backup of your services for you at no extra cost.

Backing up your website and email services with Flatrate Services means that we can restore your website or email account for you at any time

reducing downtime and any potential loss of service whilst keeping your data safe at all times.

Unlimited Devices

With our unlimited IT support services we will support all your internet enabled devices

Unlimited Calls

Call us as many times as you like with any unlimited IT support service then when we say unlimited calls we mean it

Swift Response

 Goodbye to call queues & waiting times, we aim to answer all your inbound support calls in under one minute. 

24/7 Monitoring

24/7 proactive monitoring ensures that maximum up-time and performance levels are achieved at all times.

What business is saying about us

The Flatrate Services Group are a 5* rated business 

These guys have managed to do what a lot of others failed at. Great service and open about what they do. Recommended

Over the moon with new website and logo, very professional thank you for all your help.

An excellent company and very competitive pricing. So far I have been really happy with the service that has been provided and will continue to use them.

Libra Photographic

Elite Travel Services Group

J.B Distribution Services

Contact Us

How can we help you.

Tel: 01202 914646

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The Flatrate Services Group

Discovery Court Business Centre, 551, 553 Wallisdown Rd,

Poole,

Dorset,

BH12 5AG

 

Tel: 0333 577 9495

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T&Cs

© 2015 -2020 Flatrate Services Group | Design by Seoflatrate.co.uk 

Discovery Court Business Centre, 551 – 553 Wallisdown Road, Poole, Dorset,  BH12 5AG

VAT Number: 353189683